Privacy policy

Privacy policy

This Personal Data Privacy Policy (hereinafter referred to as the Privacy Policy) is in accordance with the requirements of the Law of the Republic of Belarus dated 07.05.2021 N99-3 “On Personal Data Protection” in relation to all information that VATARA may obtain about the User during the use of the vatra.by website.

1. General Provisions
1.1. This Privacy Policy describes the methods of using and storing personal information of customers visiting this website (the Site) by the vatra.by website.
1.2. The use of the Site by the customer and the provision of private information through the Site means the consent to this Privacy Policy and the terms of processing the customer’s personal data, as well as the consent to the transfer, use and disclosure of his personal data under the terms of this Privacy Policy.
1.3. In the event of disagreement with the terms of the Privacy Policy, the client must stop using the Website.
1.4. This Privacy Policy applies only to private information obtained through this Website. Private information is information that, when used alone or in combination with other information available on the website, can be used to identify a client’s personal data.
1.5. This Privacy Policy only applies to the Website. The Website does not intentionally publish links to Internet resources that may cause damage to the client’s computer or infect it with viruses.
1.6. The Website administration does not verify the accuracy of personal data provided by the Website user.

2. Subject of the Privacy Policy
2.1. The user’s viewing of the content on the resource is anonymous. The Site’s servers may collect information about the browser type, computer, and operating system, as well as the IP address, for statistical purposes.
2.2. Data that is collected and stored:
2.2.1. Personal data, as well as any other information permitted for processing under this Privacy Policy, which customers knowingly and voluntarily provide by filling out a registration form or performing other actions on the Website:
• last name, first name;
• email address (e-mail);
• contact phone number;
• products that the customer chooses.
Information is collected for the purpose of accepting, processing and delivering the order; implementation of feedback with the customer, providing customer support, including sending notifications, requests regarding the use of the Site.
2.2.2. Data from cookies. These are small text files that store information about a user’s actions on the website after they visit it. These files do not affect the computer’s operating system. The purpose of collecting cookies is to provide statistics about users and their requests. These studies help the website to analyze, evaluate, improve its work, increase the quality of products and services, and improve the mechanisms of communication with customers. The client can delete cookies after visiting the Website. However, in this case, the vatra.by website is not responsible for the improper quality of the resource.
2.2.3. Browser information – data that the browser automatically sends to the server, such as the IP address, the history of recent visits, the name of the operating system, the name and version of the program through which the client accesses the Internet, and the date and time of the user’s visit to the website. You can prevent the browser from transmitting this information by changing the settings. Purpose of collection: The website collects statistics on visits to ensure the proper functioning of its servers and to monitor its own traffic. In this case, the collected statistical information is not associated with specific users and is only processed as generalized statistics. The client’s IP address and access time to the system are stored in the database based on the user’s ID to prevent fraud.
2.2.4. Information from third parties is personal data provided to the Site by partners, suppliers or other third party. What is collected for: to fulfill the obligations of the site to arrange and deliver the product to the client, process and receive payments or notify the client about
the state of his order.
2.4. Any other personal information not specified above (purchase history, browsers and operating systems used, etc.) shall be securely stored and not disclosed, except as provided for in clauses 3.1., 3.2., and 3.3. of this Privacy Policy.

3. Protection of users’ personal information
3.1. The vatra.by website never, under any circumstances, shares personal (customer) information with third parties, except as required by the Law of the Republic of Belarus dated May 7, 2021, No. 99-Z “On Personal Data Protection”, or when the customer voluntarily agrees to the transfer of information.
3.2. The site has the right to use other companies and individuals to perform certain types of work, such as delivering parcels, mail, and email messages, removing duplicate information from customer lists, analyzing data, providing marketing services, and processing credit card and loan payments. These legal entities and individuals have access to users’ personal information only when necessary for their functions. This information cannot be used for other purposes.
3.3. The client’s personal data may be transferred to the authorized state authorities of the Republic of Belarus only on the grounds and in the manner established by the legislation of the Republic of Belarus.
3.4. The Website implements measures to protect the personal (personal data) of clients in the following areas:
• prevention of information leakage containing personal (personal data) through technical communication channels and other means;
• prevention of unauthorized access to information containing personal (personal data), special effects on such information (information carriers) in order to extract, destroy, distort and block access to it;
• protection against malware;
• detection of intrusions and computer attacks.

4. The period of storage of personal information
4.1. The site stores personal information of customers for as long as it remains necessary to achieve the purposes for which it was originally obtained, or other legitimate purposes, except when a longer period of storage of information is required or permitted by law.
4.2. If the user withdraws their consent to the storage and processing of personal data, they must request that the data be deleted by writing a letter to the email address info@vatra.by.

5. Security of bank cards
When paying for orders by acquiring using credit cards, all operations with them take place on the side of banks in special protected modes. No confidential information about bank cards, except for the notification of the payment made, is not transmitted to the Site and cannot be transmitted.

6. Consent to the processing of personal data
I hereby freely, of my own free will and in my own interest, consent to the automated and non-automated processing of my personal data by VATARA in accordance with the following list:
• source of access to the website: vatra.by (hereinafter referred to as the Website) and information about the search or advertising request;
• data about the user’s device (including resolution, version, and other attributes that characterize the user’s device);
• user clicks, page views, field fills, and impressions and views of banners and videos;
• data that characterizes audience segments;
• session parameters;
• data about the time of visit;
• User ID stored in cookies for the purpose of increasing the awareness of the Website visitors about the products and services, providing relevant advertising information and advertising optimization. Also give my consent to the Website to provide my personal data as a visitor of the Website – vatra.by to the agencies with which the company VATARA cooperates.
The Website has the right to process my personal data in the following ways: collection, recording, systematization, accumulation, storage, updating, modification, use, and transfer (distribution, provision, and access). This consent becomes effective upon my transition to the vatra.by Website and is valid for the period specified by the current legislation of the Republic of Belarus.

7. Changes and Additions
7.1. This policy is valid indefinitely until it is replaced by a new version.
7.2. All changes to the terms or conditions of the personal information policy will be reflected in this document. vatra.by reserves the right to make changes to certain sections of this document at any time without prior notice by posting an updated version of this Privacy Policy on the Website. From the moment of its publication, users are subject to the new terms of the Privacy Policy.
7.2. All suggestions or questions on this Privacy Policy should be
sent to the email address: info@vatra.by.

8. Contact information
VATRA UPN 100034500.
Location specified in the Unified State Register of Legal Entities and Individual Entrepreneurs: 223016, RB, Minsk Region, Minsk District, Novodvorsky Village, Office 12, near ag. Novy Dvor
phone: +375296882706; e-mail: info@vatra.by